Privacy Policy, Terms & Cond


All information found on this site is published in good faith and the purpose is for general information. The Quality Mind makes no warranty as to the completeness, accuracy and reliability of the information. Any action taken based on the information found on this site is strictly at your own risk is not responsible for any loss and/or damage connected to the use of this site.


By using our site, you acknowledge that you have become aware of the legal notice and agree to abide by its conditions. 


  1. Acceptance of terms and conditions

Welcome to (“Service” or “Site”), whose ownership and operation belong to Diana Figueroa.

By registering as “USER”, the Customer fully and unreservedly accepts the content of the terms and conditions of the website as well as the Privacy Notice.

The Quality Mind reserves the right to modify the terms and conditions of its products and services unilaterally, without affecting the products or services purchased by customers prior to the modification.

The provision of the website service for USERS is governed by the terms and conditions included below, which are understood as known and accepted by the USERS of the site: By using the Site, you (I) agree to be bound by the Terms and (II) represent that you are over 18 years of age and may enter into binding contracts in a legal manner.

  1. Type of User

They may contract or make use of the products and services of The Quality Mind  all natural or legal persons legally skilled to contract rights and obligations in the Colombian territory, or foreigners with or without domicile in Colombia who have the capacity to be bound in accordance with the Colombian legislation in force at the time of purchasing the aforementioned products or services.

Unregistered customers, will be called “VISITORS”, registered customers will be called “USERS”.

Customers who wish to be USERS must pre-use any product or service, registering as a “USER” of The Quality Mind through the website, with the request that is enabled in it.

Once registered as a “USER”, the customer can access the following products and/or services:

  1. Online Consultation
    b. Business Consultation
    c. Personal consultation 

    If the USER decides not to accept all or part of these conditions, he must refrain from using the products and services of The Quality Mind.



The USER must follow the steps below to purchase the products and services of The Quality Mind:

a. Click on book your appointment now and you will be directed to a payment page
b. Once the payment is made you will be redirected to a questionnaire with which I will have an idea of how I can help you
c. The time and day for the online session is specified.

  1. Electronic communications 

By visiting or sending us an email, you are communicating with us by electronic means. You authorize us to send you communications electronically through our platforms such as mailchimp. We will contact you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically comply with all legal requirements that these communications be in writing.

You agree to provide us with your current and active email address.

  1. The Quality Mind Site is a service

The Site is a service for informational and educational purposes, which allows Users to participate in the information provided.

The Site is not a medical or psychological service to treat crisis or emergency situations. QUESTIONS FOR EMERGENCIES AND CRISIS SITUATIONS (in particular related to medical or mental health problems) should be asked immediately by phone or personally to suitable professionals. 

  1. Collection Policies and Means of Payment

The values to be made by the USER for the acquisition of the products and services of The Quality Mind they’re here

The Quality Mind may change the prices listed above without notice. However, the products and / or services requested in advance by the USER, will be canceled at the values in force on the day of the acquisition of them.
The value of the transaction that is made in currency other than dollars will be applied to the current exchange rate on the day of the transaction.

The USER may make use of the following means of payment: Cash, Debit Card and Credit Cards by the platforms offered, Consignment or Wire Transfer.
Once the payment process is completed, the completed contract will be understood and the use of the paid service will be given away.

The Quality Mind reserves the right to have its platform subject to normal temporary interruptions that may be generated by external and extraordinary factors.

  1. User Obligations

Make diligent, correct use, and in accordance with the Moral, law and public order, the products and/or services of

Make use of personnel and non-transferable information provided in the development of the products and / or services provided.

Recognize and support the intellectual property rights, industrial or any type of The Quality Mind in the execution of the products and / or services offered.

Refrain from unauthorized exploitation of The Quality Mind’s products and/or services for herself or for the gain of third parties.

Inhibiting from actions within the website of The Quality Mind that in any way may damage, disable, overload or deteriorate the website, its equipment, systems, networks, programs, data of the Entity, its suppliers, users, third parties or general public or to perform any behavior that prevents the normal use of the products and / or services offered by The Quality Mind .

Liable for damages that The Quality Mind its workers, suppliers, customers, other users and third parties in general may suffer as a result of non-compliance with these conditions or individuals that apply to the products and/or services of The Quality Mind forcing itself to keep The Quality Mind harmless, workers, customers and suppliers against any claim, demand or sanction that could be made or imposed as a direct or indirect consequence of the aforementioned non-compliance.

  1. Intellectual Property

The site and the content included therein are the exclusive property of The Quality Mind or third parties who have authorized their use to The Quality Mind expressly or under the rules in force with all rights reserved and are protected by Colombian laws and by the international laws and treaties that apply to them. The compilation, organization and publication of the content, as well as the software and inventions used on the site and in connection with the site are the exclusive property of The Quality Mind .

Therefore, all the contents, information and distinctive signs included in this website or on any of its pages, such as texts, photographs, graphics, images, icons, software, domain names, among others, as well as their graphic design, source codes, brands, logo-symbols, teachings, trade names, slogans, utility models, industrial designs, etc., constitute a work owned by The Quality Mind .

The user acknowledges and accepts that all intellectual property rights in the contents and/or any other elements inserted on the site belong to The Quality Mind  In no event does access to the Site imply any kind of waiver, transmission, license or total or partial transfer of such rights, unless expressly stated otherwise. These general conditions of use do not confer on users any other right of use, alteration, exploitation, reproduction, distribution or public communication of the website and/or its contents other than those expressly provided herein. Any other use or exploitation of such rights shall be subject to the prior and express authorization specifically granted for this purpose by The Quality Mind  or the owner of the rights affected.


  1. Protection of Personal Data 

The USER authorizes in advance, express and informed The Quality Mind  for the Processing about his personal data, as well as the receipt of commercial information associated with The Quality Mind  understood as any information linked or that may be associated with the USER (the “Personal Data”) for the fulfillment of the obligations arising from these general conditions, the USER knows the optional nature of delivering or not to The Quality Mind  his sensitive data.

Personal data refers to any information that relates to you as an individual and with which you can identify, either directly or indirectly. This includes, for example, information about your name, address, date of birth and occupation.

Information you voluntarily provide

Certain parts of our websites may ask you to voluntarily provide personal data. If you register an account with us as a questioning person, you must provide us with your email address. You can also choose to provide your name, address and phone number. If you ask our expert a question, you will also need to provide the information to make payments through PayU or PayPal.

Additional personal data may also be required, depending on the services that The Quality Mind  offers and that you wish to use. Do not use the relevant The Quality Mind  service if you do not wish to disclose such personal data. The personal data you are asked to provide, and the reasons why you are asked to provide it, will be clarified to you at the time we ask you to provide your personal data.

The USER acknowledges that he has been informed of the rights that assist him as the holder of Personal Data.

Responsible for Data Management 

Social reason: The Quality Mind 

Address: Bogota, D.C., Colombia.


  1. Your rights

In accordance with Article 8. From Law 1581 of 2012 and Chapter 25 of Decree 1074 of 2015, the Holder of Personal Data has the following rights:

  1. a) Know, update and rectify your personal data against The Quality Mind  in its capacity as Data Controller. This right may be exercised against partial, inaccurate, incomplete, fractional data that misleads, or those whose processing is expressly prohibited or has not been authorized.

  1. b) Request proof of the authorization granted to The Quality Mind  in its capacity as Data Controller, except where expressly exempted as a requirement for the Treatment, in accordance with article 10 of Law 1581 of 2012 (or in the rules that regulate it, add, complement, modify or repeal), or where continuity of treatment has been submitted as provided for in numeral 4 of Article of Decree 1074 of 2015.
  1. c) Be informed by The Quality Mind  upon request, regarding the use you have given to your personal data.
  1. d) File complaints with the Superintendency of Industry and Commerce for violations of Law 1581 of 2012, once you have exhausted the consultation or complaint process with The Quality Mind .
  1. e) Revoke the authorization and /or request the deletion of the data when the principles, rights and constitutional and legal guarantees are not respected in the Processing. Revocation and/or deletion will proceed when the Superintendency of Industry and Commerce has determined that in the Treatment the Responsible or Processor have engaged in conduct contrary to the law and the Constitution.
  1. f) Free access to your personal data that has been processed.

Please note that the Websites contain links to third parties (advertising banners, for example) and that links can be named in Contributions. If you open these links, you will be on the third-party website, where The Quality Mind  data protection policy and security measures cannot influence.

  1. Procedure for exercising the rights of the data subject.

3.1. Procedure for access and consultation.

The Data Subject or its successors may consult the information contained in the The Quality Mind  database in order to be able to consult such information must send the request to the email

The consultation will be attended within a maximum period of fifteen (15) business days from the date of receipt.

3.2. Procedure for requesting updating, correction, deletion, revocation of authorization or filing claims 

The Owner, or its successors, who consider that the information contained in the database should be corrected, update or deletion, or when they notice the alleged breach of any of the duties contained in this law, may file a claim with The Quality Mind  which will be processed under the following rules, in accordance with article 15 of Law 1581 of 2012:

a) The claim will be made by request that can be sent to the mail

b) To prevent third parties from not access to the personal information of the Data Subject, it will be necessary in advance to establish the identification of the Owner. Where the request is made by a person other than the Owner and it is not legally known that the application acts on behalf of the Holder, it shall be deemed not to have been filed.

c) The application must contain the following information: (I) The identification of the Holder. (II) Contact details (physical and/or electronic address and contact telephones). (III) Documents proving the identity of the Holder, or the representation of his/her representative. (IV) The clear and accurate description of the personal data in respect of which the Owner seeks to exercise any of the rights. (V) The description of the facts giving rise to the claim. (VI) The documents to be enforced. (VII) Signature, identification number and fingerprint. (VIII) Original establishment.

d) If the claim is incomplete, The Quality Mind  will require the data subject within five (5) days of receipt of the claim to remedy the faults. After two (2) months from the date of the request, without the applicant submitting the required information, it will be understood that he has dismissed the claim.

(e) Once the complete claim is received, a legend that says “claim in process” and the reason for it will be included in the database, in a term no more than two (2) business days. Such legend must be maintained until the claim is decided.

f) The maximum term for the claim shall be fifteen (15) working days from the day following the date of receipt. Where it is not possible to address the claim within that term, the interested party shall be informed of the reasons for the delay and the date on which his claim will be addressed, which in no case may exceed eight (8) working days following the expiration of the first term. 

3.3. Deletion of Data 

The Owner has the right to request The Quality Mind  to delete (delete) his personal data and in particular when:

a) Consider that they are not being treated in accordance with the principles, duties and obligations provided for in Law 1581 of 2012.

b) They are no longer necessary or relevant to the purpose for which they were collected.

c) The period necessary for the fulfillment of the purposes for which they were collected has been exceeded. This deletion implies the total or partial deletion of personal information as requested by the Owner in the records, files, databases or treatments performed by The Quality Mind  It is important to note that the right of cancellation is not absolute, and the controller may deny the exercise of the same when: (I) The request for deletion of the information will not proceed when the Holder has a legal or contractual duty to remain in the database. (II) The deletion of data impedes judicial or administrative actions linked to tax obligations, the investigation and prosecution of crimes or the updating of administrative sanctions. (III) The data are necessary to protect the legally protected interests of the Owner, to take an action in the public interest, or to comply with an obligation legally acquired by the Owner. 

3.4. Revocation of Authorization. 

The Owner of personal data may revoke the consent to the Processing of his personal data at any time, provided that a legal provision does not prevent it.

  1. Security

The Websites use a number of technical and organizational security precautions to protect the Websites and against unauthorized access by third parties to your data in order to protect The Information of the Owners and prevent adulteration, loss, consultation, use or unauthorized or fraudulent access. Access to personal data is restricted to its Owners and The Quality Mind  will not allow access to this information by third parties, except for an express request from the Data Subject or persons legitimized in accordance with national regulations.

However, despite high security precautions, the possibility that unauthorized third parties may gain access to personal data without permission cannot be ruled out.

  1. Policy Effectiveness

The Quality Mind  has a Treatment Policy since 2020. Any material changes to this policy will be disclosed through an advertisement on the website

The term of the authorizations on the use of personal data is understood as the term of the commercial relationship or the link to the service and during the exercise of the company’s social object, except in cases where the law provides a different term.

  1. Updates to this privacy notice

We may update this Privacy Notice from time to time in response to changes in legal, technical or commercial developments. When we update our privacy notice, we will take appropriate steps to inform you, in accordance with the importance of the changes we make. We will obtain your consent to any material changes to the privacy notice if required by applicable data protection laws.

You can see when this privacy notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

  1. How to contact us

If you have any questions or concerns, please contact